How to Download the Monochrome App on Android Phones and Common Issues

1. How to Download the Monochrome App?

Method 1: Scan the QR Code from the Official Website

1. Visit the Monochrome Official Website and click the download button in the top-right corner.
2. Use your phone’s browser (not WeChat) to scan the QR code displayed.
3. Select the installation package that works with your Android version and click "Download". Follow the steps listed to install.

Note:

• The download path and installation prompts may vary depending on your phone brand.
• If using a non-browser scanner, select "Open in Browser" to proceed with the download.

Method 2: Download the Monochrome App via a Link

1. Click the official Monochrome download link: Monochrome APP
2. Open the link in your browser and follow the instructions to download and install.

Tips:

• If the link doesn’t work, switch browsers or networks.
• For the latest links, contact Monochrome's customer service team.

2. Common Issues During Download and Installation

1. Huawei Phones

• Android: Select Allow and follow prompts.
• HarmonyOS:
  Method 1: Turn off Pure Mode: [Settings] > [System & Updates] > [Pure Mode] > Disable.
  Method 2: Change Country/Region: [App Market] > [My] > [Settings] > [Country/Region].
  Method 3: Remove Management: [Settings] > [Security] > [App Control Center] > Remove Managed Apps.

2. Xiaomi Phones
   On the installation page, open "Settings" (top-right corner) and enable "Security Guard". Return to the installation page and complete the installation.
3. OPPO Phones
   Open "Phone Manager", go to "Payment Protection", and disable it for all apps. Re-enable protection after installation.
4. Using Telecom Networks
   Switch to Airplane Mode and use Wi-Fi to download and install.
5. Other Android Phones

• Disable antivirus software temporarily.
• Follow these steps: [Settings] > [Apps & Notifications] > [Permission Management] > [Security and Privacy] > [App Lock] > Trust This App.
• Turn off mobile data before starting the installation.